Investment Insights | 1 min read

E-signing with Glacier International

The importance of saving and submitting the audit trail along with a client’s e-signature

8 May 2025

At Glacier International, facilitating ease of doing business is a priority. That is why we’ve incorporated a secure electronic signing solution into our processes. With this solution, intermediaries will be able to save time and effort and decrease risk in managing the process of obtaining certified and signed documentation.

Importance of saving and submitting the audit trail

Please note that we cannot accept electronic signatures without the appropriate audit trail. This is to ensure compliance with legal and regulatory standards. The audit trail provides essential details such as timestamps, signer verification, and proof of authenticity, safeguarding the integrity of the documentation. Users of the e-signing process will be able to download the audit trail document at the end of the e-signing process.

Adherence to the correct process:

To avoid delays or complications, we kindly request that all electronic signatures submitted to us include the required audit trail. We are unable to reach out to clients or advisers directly to verify electronically signed documentation if an audit trail is not provided.

See this step-by-step guide on how to use Glacier International’s e-signature solution.   

Thank you for your assistance in ensuring a smooth, hassle-free investment process with Glacier International.

Glacier Financial Solutions (Pty) Ltd is a licensed financial services provider.
Sanlam Life Insurance Ltd is a licensed life insurer, financial services and registered credit provider (NCRCP43).

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