The Protection of Personal Information Act, 2013 (POPIA), stipulates how responsible parties may process personal information of data subjects (natural or juristic persons) to ensure that every person’s constitutional right to privacy is upheld through the protection of their personal information.
Glacier as responsible party
Glacier acts as a responsible party when we process (handle) any personal information, and we have to ensure that we do so lawfully and in a reasonable manner that does not infringe on the privacy of the data subject (which, in Glacier’s case, is mostly clients or prospective clients and includes their beneficiaries and dependants, where applicable).
Practical implementation Various additions have been made to our systems, forms and documents, and some new processes have been introduced:
A comprehensive document about these changes is available here.